Privacy Policy

Privacy Policy

Back to Basics Birthing
www.backtobasicsbirthing.com.au

Introduction

Back to Basics Birthing is committed to protecting your privacy and handling your personal information with care and respect.

This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles.

By using our website or services, you agree to the terms of this Privacy Policy.

What information we collect

We may collect personal information that is reasonably necessary for our services, including:

• Full name
• Email address
• Phone number
• Billing and payment details
• Information relevant to your pregnancy or birth experience (where voluntarily provided)
• Course or service participation details

We may also collect non-identifiable information such as website usage data.

How we collect your information

We collect personal information in a number of ways, including:

• When you book a service or enrol in a course
• When you contact us via email or through our website
• When you subscribe to our mailing list
• When you participate in workshops, training, or online programs

How we use your information

Your personal information is used to:

• Provide services, courses, and support
• Communicate with you about your booking or enrolment
• Send relevant information, updates, or resources
• Process payments
• Improve our services and offerings

We may also use your email address to send marketing communications; however you can unsubscribe at any time.

Disclosure of information

We respect your privacy and do not sell or share your personal information to a third party.

We may disclose your information to:

• Service providers who assist in delivering our services (e.g. payment processors, email platforms)
• Where required by law

All third parties are expected to handle your information securely and in accordance with privacy obligations.

Storage and security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

Your information may be stored:

• Electronically in secure systems
• Through trusted third-party platforms used to deliver our services

While we take care to protect your information, no system is completely secure.

Access and correction

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate or incomplete information

To do so, please contact us using the details below.

Cookies and website data

Our website may use cookies or similar technologies to:

• Improve your browsing experience
• Analyse website traffic
• Support marketing and advertising efforts

You can adjust your browser settings to disable cookies if you prefer.

Third-party links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites and encourage you to review their policies.

Sensitive information

Where you choose to provide information related to your pregnancy, birth, or health:

• This information is treated with a high level of confidentiality
• It is only used for the purpose of supporting you within our services
• Not disclosed to a third party without your written permission

Changes to this policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

Contact

If you have any questions, concerns, or requests regarding your privacy, please contact:

Back to Basics Birthing
Website: www.backtobasicsbirthing.com.au
Email: [email protected]